How to Successfully Sell Commercial Vehicles at Your Dealership

21 Oct 2024 Helpful Tips

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Selling commercial vehicles at your dealership can open up a profitable avenue for growth, especially as businesses across industries constantly need reliable transport solutions. Whether you specialise in vans, trucks, utes, or other light commercial vehicles, mastering the art of selling to businesses and commercial buyers can significantly boost your dealership’s bottom line.

In this guide, we’ll walk you through key strategies for successfully selling commercial vehicles, from understanding your target market to leveraging online visibility and offering tailored services.

Let’s dive into it!

1. Understand Your Target Market

When selling commercial vehicles, you’re often dealing with business buyers rather than individual consumers. This means the motivations, needs, and buying processes are different. Commercial buyers are looking for vehicles that can meet their specific business needs, such as cargo space, durability, and reliability.

Key Target Audiences:

  • Small business owners: These buyers are often looking for vehicles that offer versatility and affordability. For example, electricians, plumbers, and builders may need utes or small vans that can handle tough conditions but are cost-effective.
  • Corporate fleets: Large companies might need multiple vehicles to maintain a fleet, such as delivery trucks or service vans. These buyers are looking for reliable, long-lasting vehicles that can minimise downtime.
  • Rental companies: These companies need durable vehicles that can be rented out to other businesses. Durability and low maintenance costs are critical factors for them.

2. Stock the Right Commercial Vehicles

One of the most important factors in selling commercial vehicles is having the right inventory. Your dealership should stock a variety of vehicles that meet the different needs of business customers. Popular options in Australia include:

  • Utes and pickup trucks: Models like the Toyota HiLux, Ford Ranger, and Nissan Navara are highly sought after by tradespeople.
  • Vans: Businesses such as couriers, florists, and caterers often need vehicles like the Toyota HiAce or the Renault Trafic for their operations.
  • Light trucks: Small businesses may need vehicles like the Isuzu N-Series or Hino trucks for moving goods or equipment.
  • Commercial 4x4s: For industries like mining or agriculture, commercial 4x4 vehicles can be indispensable.

3. Leverage Online Marketing and SEO

In today’s digital age, the first place many buyers go to search for commercial vehicles is online. Having a robust online presence is essential for dealerships looking to attract business buyers. Here’s how to boost your visibility and rank higher on search engines like Google:

Use Relevant Keywords:

Incorporating targeted keywords is key to driving traffic to your website. Some of the best keywords for selling commercial vehicles include:

  • Commercial vehicles for sale
  • Buy used commercial vehicles
  • Best utes for businesses
  • Light commercial trucks for sale
  • Affordable commercial vans
  • Fleet vehicles for sale

Optimise Your Website:

Ensure that your website is optimised for mobile devices since many buyers browse inventory on their phones or tablets. You should also make sure your website loads quickly, has a clear navigation structure, and includes a search feature to help customers find the exact commercial vehicles they need.

Create High-Quality Content:

To establish your dealership as an authority in the commercial vehicle market, create blog posts or guides about the benefits of different vehicle types, the latest industry trends, and tips for maintaining commercial fleets. Quality content will drive traffic to your site and help you rank higher in search results.

4. Tailor Your Sales Approach to Business Buyers

Selling to commercial buyers requires a different approach compared to selling to individual customers. Business owners are typically more pragmatic and less emotionally driven. Here are some ways to tailor your sales strategy:

  • Emphasize value and reliability: Businesses need vehicles that can work hard and last long. Highlight the reliability, durability, and low running costs of your vehicles.
  • Understand financing needs: Business buyers may need flexible financing options, such as commercial leases or loans. Offering tailored finance packages that suit business cash flow can make your dealership more attractive.
  • Offer vehicle packages: For fleet buyers, consider offering multiple vehicles at a discounted rate. Bundling maintenance services with the purchase of vehicles can also add value.
  • Provide customisations: Many businesses need specific modifications for their vehicles, such as shelving in vans or custom branding. Offering these customisations as part of your service can be a major selling point.

5. Offer After-Sales Support and Maintenance Services

One of the most important factors for commercial buyers is ongoing support after they’ve made a purchase. Businesses want to know that they can rely on their vehicles and your dealership if something goes wrong. Offering comprehensive after-sales support and maintenance services will help you stand out.

Key Services to Offer:

  • Service and maintenance packages: Offering ongoing service packages for commercial vehicles helps build customer loyalty and provides an additional revenue stream.
  • Fleet management services: If you have fleet buyers, consider offering fleet management support, including maintenance scheduling, vehicle tracking, and more.
  • Warranty programs: Provide extended warranty options to give buyers peace of mind.

6. Promote the Benefits of Commercial Vehicles

Commercial buyers often need to justify their purchases to stakeholders or ensure the investment makes financial sense. Promoting the many benefits of commercial vehicles can help push them toward making a decision.

Benefits of Commercial Vehicles:

  • Tax advantages: Business owners can take advantage of tax benefits, such as deductions on vehicle expenses and depreciation.
  • Increased efficiency: Commercial vehicles allow businesses to perform their daily operations more efficiently, saving time and boosting productivity.
  • Customisation: Many commercial vehicles can be tailored to meet the specific needs of a business, whether through storage modifications or branding.

7. Build Relationships with Local Businesses

Your local community is an invaluable resource when it comes to selling commercial vehicles. Networking and building relationships with small and large businesses in your area can open up new opportunities. Attend local business events, join trade associations, and offer special deals to local companies.

Networking Strategies:

  • Offer exclusive business deals: Provide special offers or discounts for local businesses to encourage them to buy from your dealership.
  • Sponsor community events: Sponsor or participate in local events where business owners are likely to be present. This can help raise awareness of your dealership’s commercial vehicle offerings.
  • Create referral programs: Develop a referral program where satisfied customers can refer other businesses to your dealership in exchange for incentives like discounts or maintenance services.

Final Word

Selling commercial vehicles at your dealership is a highly profitable opportunity, especially with the right strategies in place. By understanding the needs of business buyers, stocking the right vehicles, optimising your online presence, and offering tailored services, you can position your dealership as a go-to source for commercial vehicles in Australia.

Whether you're selling utes, trucks, or vans, the key to success is focusing on reliability, customer service, and ongoing support. With these strategies, your dealership can thrive in the competitive commercial vehicle market.

DISCLAIMER – The content within this blog does not constitute professional advice and is intended to be general in nature. Please consult with all relevant parties prior to making any decision.

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EasyCars by Jeal is an Australian, web-based, dealer management system that automates the buying and selling of motor vehicles. Using the latest technologies, EasyCars removes frustrations experienced at the dealership and opens your doors for greater growth.

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